Manage tenants and invitations

Invite a tenant

Select the assigned building.
Open Invitations.
Choose Invite Tenants.
Enter one or more email addresses.
Review invalid, duplicate, or already-pending invitations.
Send the invitations.

Landlords cannot invite landlords, Observers, or organization admins.

Review invitation status

The invitation table shows pending, accepted, expired, and revoked invitations. Use search, role and status filters, sorting, and accepted/latest-update information to find recent changes.

Resend a pending invitation only when needed. Buttons are disabled while a request is running so repeated taps do not send duplicate email.

Review tenants

Open People to view tenants in your assigned scope. Open a person detail page for their residential unit, account state, active assignment, and authorized lifecycle actions.

Move a tenant out

Use the tenant detail page to schedule a future move-out date. The tenant stays active until that date. Tenant-requested move-outs can be reviewed and confirmed by staff; an unconfirmed request can be cancelled by the tenant.

Completed move-out history remains with the person record. The same user account can be invited again later with the same email.

Building boundaries

Landlords only see and manage tenants connected to assigned buildings. Ask the organization admin to change landlord building assignments.