Announcements, news, and banners

What this guide helps you do

Create building communications when your role allows it.

Who can do this

Landlords with communication permissions for assigned buildings.

Where to find it in Sicket

Use Announcements for full messages and Banner for short high-visibility building messages.

Create an announcement

1. Open Announcements.
2. Choose Create Announcement.
3. Enter a title and description.
4. Select the type.
5. Confirm the building scope.
6. Set the time window.
7. Choose whether to show an in-app notification.
8. Choose whether to send email.
9. Publish.

Create or update a banner

1. Open Banner.
2. Select the building.
3. Enter a short message.
4. Enable the banner.
5. Save.

Create a news post

1. Open News and Updates.
2. Choose Create Post.
3. Add the title, rich-text body, category, and optional cover image.
4. Select only assigned buildings.
5. Choose whether the author is anonymous and whether email should be sent.
6. Save as draft, schedule, or publish.

What happens next

Announcements appear during their time window and can optionally notify tenants.

Banners appear as a short building message while enabled.

Published news posts appear in resident feeds. Draft and scheduled posts remain staff-only until publication. Archived announcements and news leave resident views but remain available to staff for auditing.

Publishing with email enabled sends one email. Later allowed edits do not repeatedly resend it.

Common issues

If the scope selector is hidden, you may only have one available building.

If email delivery is off, tenants will not receive an email for that communication.