Read analytics
What this guide helps you do
Section titled “What this guide helps you do”Read building performance and workload metrics.
Who can do this
Section titled “Who can do this”Landlords with analytics access.
Where to find it in Sicket
Section titled “Where to find it in Sicket”Go to Analytics.
Step-by-step
Section titled “Step-by-step”- Select the building or All Buildings view for assigned buildings.
- Open
Analytics. - Choose a date range.
- Review ticket activity.
- Review status breakdown.
- Review tenant operations.
- Review communication and knowledge coverage.
Field-by-field explanation
Section titled “Field-by-field explanation”Ticket activity shows ticket volume over time.
Status breakdown shows open, in-progress, and resolved work.
Tenant operations helps understand active workload and handled rate.
Communication and knowledge shows whether tenants have current information.
View related records opens the matching filtered page when available. Confirm the current scope before comparing the resulting list with the metric.
Common issues
Section titled “Common issues”If the analytics page looks empty, check the selected date range and current scope.